Shipping policy

Shipping Regions
We currently ship to all provinces and territories within Canada. For wholesale inquiries outside Canada, please contact us directly.

Processing Time
Orders are typically processed within 1–2 business days after receiving your payment. During high-volume periods, processing may take up to 3 business days.

Shipping Methods & Rates

Order Value (CAD) Shipping Method Rate
Under $50 Standard Shipping $9.99 flat
$100 or more Standard Shipping FREE
Wholesale Orders Bulk Carrier / Courier Based on order size & destination

We use Canada Post, UPS, Purolator, or equivalent local couriers to ensure fast and reliable delivery.

Estimated Delivery Times

  • Ontario & Québec: 1–3 business days

  • Western Canada: 3–6 business days

  • Atlantic Canada: 2–5 business days

  • Northern or remote areas: 5–10 business days

Tracking numbers will be provided via email once your order ships.

Wholesale Shipping
For approved wholesale partners, we offer:

  • Bulk shipping rates

  • Local delivery options (in select areas)

  • Pallet shipments for larger orders

Please log into your wholesale account or contact us to coordinate delivery.

Shipping Issues or Delays
If your package is delayed or lost, please contact us within 7 days of the expected delivery date. We’ll work with our shipping partners to resolve the issue.

Wrong Address Disclaimer
Please double-check your shipping address before placing an order. Alinko is not responsible for orders shipped to incorrectly entered addresses.

Questions?
Reach us at sales@alinko.ca — we’re happy to help.